Update impossible to illustrator version 25.4.1

New Here ,
Oct 12, 2021 Oct 12, 2021

Copy link to clipboard

Copied

Illustrator want windows 10 version 1809 or higer, but i already have i higher version. What can i do?

Rinus5D91_1-1634042177001.png

 

Rinus5D91_0-1634042145882.png

 

Views

81

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Oct 12, 2021 Oct 12, 2021

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 12, 2021 Oct 12, 2021

Copy link to clipboard

Copied

Hi!

Sadly, the cleaner tool didn't do the trick, i still receive this.:

Rinus5D91_0-1634043808137.png

Rinus5D91_1-1634043850173.png

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Oct 12, 2021 Oct 12, 2021

Copy link to clipboard

Copied

Contact Adobe and have a tech remote in to your computer to solve this.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 12, 2021 Oct 12, 2021

Copy link to clipboard

Copied

LATEST

Rinus, what is the exact version of Windows that is installed on the computer?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 12, 2021 Oct 12, 2021

Copy link to clipboard

Copied

Moving this to a better suited forum, Download and Install.

-Manan

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 12, 2021 Oct 12, 2021

Copy link to clipboard

Copied

Hi @Rinus5D91,

In case you are not able to resolve the issue and need to contact the support team then see the following link

https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines