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Updater StartUpOtility wurde unerwartet beendet

Community Beginner ,
Feb 12, 2019 Feb 12, 2019

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Seit ein paar Tagen erhalte ich immer eine Fehlermeldung, die lautet: "Updater StartUpOtility wurde unerwartet beendet"

IM Bericht steht folgendes:

Process:               UpdaterStartupUtility [476]

Path:                  /Applications/Utilities/Adobe Application Manager/*/UpdaterStartupUtility

Identifier:            UpdaterStartupUtility

Version:               10.0.0.19 (10.0.0.19)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           UpdaterStartupUtility [476]

User ID:               502

Date/Time:             2019-02-12 09:22:51.327 +0100

OS Version:            Mac OS X 10.13.6 (17G4015)

Report Version:        12

Anonymous UUID:        A2EEA600-5DD4-0D39-596E-01A3F5A0420E

Was ist zu tun?

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Creative Cloud

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Community Expert ,
Feb 12, 2019 Feb 12, 2019

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in your control panel>programs>uninstall programs>repair the creative cloud app

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New Here ,
Feb 27, 2019 Feb 27, 2019

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UpdaterStartupUtility crash

And for macOS;

go to applications

select creative cloud uninstall

select repair from the confirmation dialog

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Community Beginner ,
Feb 27, 2019 Feb 27, 2019

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I run the repair tool but it didn't help. I still have the alerts.

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Community Expert ,
Feb 28, 2019 Feb 28, 2019

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uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip this)

reinstall the cc desktop app, https://creative.adobe.com/products/creative-cloud.

if you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

use the desktop app to install your cc programs/trials

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