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Updating CC 2022

Community Beginner ,
May 10, 2022 May 10, 2022

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I used a 120GB SSD as C drive to house Windows, MS apps and Adobe CC and its apps. Upon CC updating, error occured as space is insufficient. I therefore tried relocating the apps to D or F drives which are free. However still getting the same error message everytime turning on the computer. Pl kindly offer assistance. 

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Creative Cloud

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Community Expert ,
May 10, 2022 May 10, 2022

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You may need to remove everything and start over... some parts must be on the system drive

-Install on non-boot drive https://community.adobe.com/t5/get-started/moving-ps-and-lr-classic-from-internal-hd-to-an-external-...

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Community Expert ,
May 11, 2022 May 11, 2022

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1. uninstall the adobe programs that you want to move (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html)

 

2. open the cc application, click file>preferences>apps>and change the install location (to a non-root folder on a local hard drive).

 

3. install the programs you wanted to move.

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Community Beginner ,
May 11, 2022 May 11, 2022

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Dear John,

Thank you for taking time to reply my problem. Very clear and concise.
All error resets.

Best regards,
Paul

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Community Expert ,
May 14, 2022 May 14, 2022

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you're welcome (from both of use because i can't tell who you're thanking).

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Community Beginner ,
May 18, 2022 May 18, 2022

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Actually both of you folks are very helpful. In fact your provision of a link to uninstall everything makes it fast and easy. Solved the problem from root.   Great thanks!

 

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Community Expert ,
May 18, 2022 May 18, 2022

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good to hear!

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Community Expert ,
May 11, 2022 May 11, 2022

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It would be best to get a larger hard drive.  You need free space on the C drive for system and temp files.

Windows updates will also continue to eat up some C drive space.

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Community Beginner ,
May 19, 2022 May 19, 2022

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Thank you for your kind advice. Yes, prevention is the best medicine!

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