Updating PSE 2021 updater freezes at 6%

[michaelc45374367]

Help. I purchased a hard copy of PSE 2021 in January 2021. The first update was in March and it loaded fine. However, I cannot update to the latest as of Aug. The Creative Clud updater loads fine. But, then the update stops at 6%.

I am runing PSE 2021 on a Mac OS Catalina 10.15.7. Thank you for any help.

[Ged_Traynor]

Moving thread to the Download & Install forum from Photoshop ecosystem

[Nancy OShea]

Is this Photoshop Elements or Photoshop CC?

[michaelc45374367]

PSE 2021

[michaelc45374367]

Photoshop Elements 2021. I am not sure if I should uninstall Elements and reload from my disk.

[Jeff A Wright]

Michael, what Adobe software and versions are currently installed on the computer?  

[michaelc45374367]

I finally figured it out. My Kaspersky Internet Security program was blocking any downloads. Now I have the latest update for Photoshop elements 2021. Thanks for your input.