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Updating PSE 2021 updater freezes at 6%

New Here ,
Oct 29, 2021 Oct 29, 2021

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Help. I purchased a hard copy of PSE 2021 in January 2021. The first update was in March and it loaded fine. However, I cannot update to the latest as of Aug. The Creative Clud updater loads fine. But, then the update stops at 6%.

 

I am runing PSE 2021 on a Mac OS Catalina 10.15.7. Thank you for any help.

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Adobe Community Professional ,
Oct 29, 2021 Oct 29, 2021

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Moving thread to the Download & Install forum from Photoshop ecosystem

 

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Adobe Community Professional ,
Oct 29, 2021 Oct 29, 2021

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Is this Photoshop Elements or Photoshop CC?

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Oct 29, 2021 Oct 29, 2021

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PSE 2021

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New Here ,
Oct 29, 2021 Oct 29, 2021

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Photoshop Elements 2021. I am not sure if I should uninstall Elements and reload from my disk.

 

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Adobe Employee ,
Nov 01, 2021 Nov 01, 2021

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Michael, what Adobe software and versions are currently installed on the computer?  

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New Here ,
Nov 06, 2021 Nov 06, 2021

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I finally figured it out. My Kaspersky Internet Security program was blocking any downloads. Now I have the latest update for Photoshop elements 2021. Thanks for your input.

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