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(URGENT) Purchased 1 Year of the Photography Plan But Can't Login To Install It!?!!?

New Here ,
Sep 09, 2023 Sep 09, 2023

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The creative cloud login page is in an endless loop of reloading, and I can't login no matter what I do. (watch the video linked) It's very frustrating and I feel like I'm getting cheated of my money. Please help.

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Activation , Creative Cloud , Installation , New user

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correct answers 1 Correct answer

Community Expert , Sep 09, 2023 Sep 09, 2023

an adobe entry will cause that problem.

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Community Expert ,
Sep 09, 2023 Sep 09, 2023

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try another browser.

disable ad blocking 

disable av, malware checkers

check your hosts file.

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New Here ,
Sep 09, 2023 Sep 09, 2023

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What should I check for in my host files?

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Community Expert ,
Sep 09, 2023 Sep 09, 2023

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an adobe entry will cause that problem.

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