Urgently need help downloading Lightroom with serial code

New Here ,
Oct 18, 2021 Oct 18, 2021

Copy link to clipboard

Copied

Hi I own Lightroom 6 CD.

I can't download onto my new computer, because it either says it's too old to download, or that it's active on to many devices. But all my other devices have been in the landfill for a while already.

Any ideas?

My customers are waiting for their photos.

TOPICS
Activation, Installation

Views

39

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 18, 2021 Oct 18, 2021

Copy link to clipboard

Copied

Lightroom is too old, not my computer

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Oct 18, 2021 Oct 18, 2021

Copy link to clipboard

Copied

When you can't deactivate a serial number (this is the ONLY support Adobe still offers for CS5/CS6)
BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT
You may need to PERSIST or TRY AGAIN to find a support agent with more experience

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

What is your EXACT operating system?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 18, 2021 Oct 18, 2021

Copy link to clipboard

Copied

LATEST

"it's too old to download, or that it's active on to many devices. "

Which of these two things does it say? These are very different issues.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines