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Using new Adobe Cloud account in place of previous account on same laptop.

New Here ,
Apr 11, 2019 Apr 11, 2019

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Hi there, I have recently been signed up to a company Adobe Suite membership on my work desktop computer. I will also need to install and use the cloud software on my personal laptop, however I have my own account which I used prior to starting this job. When I try to sign into my new account with new password etc it doesn't allow me. How do I get around this?

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Creative Cloud

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Community Expert ,
Apr 11, 2019 Apr 11, 2019

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Hi Katie,

You're making me a little bit confused, so just a small question to start: Adobe Suite Membership is meant to be a Creative Cloud subscription? For teams, for Enterprise or individual?

Your own account: Do you have a creative cloud subscription?

What does it mean: "it doesn't allow me"? What is the error message.

Now some thoughts:

I am professionally on a Creative Cloud for teams subscription and privately I have an individual subscription on my own. When I want to share data between the 2, I use the CC Files space and shared libraries (colours, text styles etc). For all the rest, I keep the 2 separate. All the programs are on the same level, even if I would use a different OS (Windows vs MacOS) or version.

However, if I would sign out of my professional account at work (or my private account at home), I could sign in in the other account without a problem. The only drawback would be that my Creative Cloud files would start synchronising the new accounts assets.

You can activate each license on 2 computers according to the license terms (but install on a lot computers...), given you do not use the programs on the 2 machines concurrently.

If you have 2 active licenses and want to use a 3rd computer, you can deactivate one of the other two machines.

ABAMBO | Hard- and Software Engineer | Photographer

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