Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Versions of PS Cloud Based service

Community Beginner ,
Mar 13, 2019 Mar 13, 2019

Hi

I have just updated by apps to run PS but still have a previous version showing on my Mac.  Is it ok to remove it or how to I find where I can set my computer to automatically remove old versions.  Many thanks

TOPICS
Creative Cloud
835
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Mar 13, 2019 Mar 13, 2019

I like to keep old versions just in case I ever need them later.   When you upgrade to a newer version, click on ADVANCED OPTIONS in Creative Cloud desktop app.  Tick the box for Remove Old Versions.   See screenshot.

Translate
Community Expert ,
Mar 13, 2019 Mar 13, 2019

I like to keep old versions just in case I ever need them later.   When you upgrade to a newer version, click on ADVANCED OPTIONS in Creative Cloud desktop app.  Tick the box for Remove Old Versions.   See screenshot.

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 14, 2019 Mar 14, 2019

Thankyou. I will give it a go. I have one version dated 2015 followed by

a 2018 and a 2019 version. I was keeping them in case the software needs

something from the old versions. (sorry I havent a clue about some of

this). I am also getting an error message when I try to open PS that says

"cant open programme because of a command error)" I still opens, but i was

just wondering if the old versions were interfering in some way.

Are you able to advise please?

Many thanks

Sandra

On Wed, Mar 13, 2019 at 9:09 PM Nancy OShea <forums_noreply@adobe.com>

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 14, 2019 Mar 14, 2019

I have postponed installing 2019 PS until they sort out some of the known bugs. 

Known issues in Photoshop CC

When you're ready to uninstall 2015 & 2018, do it through your operating system.  It might also be prudent to wipe off old files with the Adobe Cleaner tool.

Use the Creative Cloud Cleaner Tool to solve installation problems

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 14, 2019 Mar 14, 2019

Thankyou for letting me know. I will uninstall the latest version.

Kind regards

Sandra

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 14, 2019 Mar 14, 2019

Just to note: I also have some prior Ps version directories on my computer, but they are nearly empty. I only reinstall when having issues. The great thing with CC is that you have accesss to all versions since CS6. And that at the push of a button.

ABAMBO | Hard- and Software Engineer | Photographer
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 15, 2019 Mar 15, 2019

Hi Nancy

Just out of interest when I open the Adobe CC app on my desktop I cannot

see how you get the advanced options box to open. Could you please direct

me.

Many thanks

Sandra

On Thu, Mar 14, 2019 at 9:35 AM Sandra Walding <sandrawalding54@gmail.com>

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 15, 2019 Mar 15, 2019
LATEST

Click the blue Update button then click Advanced Options.

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines