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virus detected when trying to download photoshop

New Here ,
Apr 02, 2023 Apr 02, 2023

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upon trying to download adobe photoshop with the free trial it says virus detected and the download fails

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Community Expert ,
Apr 02, 2023 Apr 02, 2023

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install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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