the most recent ps version that does not require directx 12 is September 2020 release (version 21.2.3)**. to obtain cc 2020 links you must ask adobe support, if you have a subscription*.
the most recent lr versions that do not require directx 12 is November 2019 release (version 9.0) to August 2020 release (version 9.4)***. again, for a link you must ask adobe support, if you have a subscription*.
using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
** does require:
nVidia GeForce GTX 1050 or equivalent; nVidia GeForce GTX 1660 or Quadro T1000 is recommended
Graphics processor acceleration requirements
- AMD: Radeon GPU with DirectX 12 or OpenGL 3.3 support.
- Intel: Skylake or newer GPU with DirectX 12 support.
- NVIDIA: GPU with DirectX 12 or OpenGL 3.3 support.
- OpenGL 3.3 and DirectX 10-capable video adapter for GPU-related functionality.
- 1 GB Video RAM (VRAM). 2 GB of dedicated VRAM (4 GB recommended) for large, high-resolution monitors, such as 4K- and 5K-resolution monitors.