What happens if my credit card expires?

[matthewuscenes]

I have signed up for the annual 1TB LR Mobile plan paid monthly and my credit card expires this month. I bought it only for LR mobile but it isn't working well for me on Android (takes forever to load photos). If I don't update my credit card details can I avoid the 50% cancellation fee?

My photos are on my hard drive as well as the cloud. So I assume they will stay on my PC, LR will be disabled and I will get some emails about updating my card, which I can mark as spam and ignore.

I have a new version of the credit card, so I am asking this in case they can somehow force my bank to continue collecting the money monthly. I am not trying to scam Adobe, LR Android just doesn't work for me so it is a legitimate problem and I should be allowed to cancel. It worked fine when I signed up and is now broken, but they want the 50% fee if I cancel the legit way.

I am also going to cancel Premiere Pro mostly as it is a waste of money, but also a little spite as LR doesn't work and Adobe aren't being fair. I do want to keep InDesign though. So I assume I can just start a fresh account and subscribe to InDesign on it's own.

[Sahil.Chawla]

Moved to Adobe Creative Cloud​

[Nancy OShea · Accepted solution]

You're asking us in an Adobe forum if it's OK to violate the terms of your service agreement?   No it's not OK.  Moreover, I think the bank will keep paying Adobe until your plan is canceled. 

[matthewuscenes]

Of course "it's not OK". The question is whether I can get away with it. Sounds like you are just guessing based on bias.

Leaning towards trying a Microsoft tablet instead of Android now (keeping LR CC and InDesign) and PP renews in November so its not too big a fee to pay.

But I would still like to know from anyone else who has experience or knows for sure. I have given Adobe ~$1000 and the Android app isn't up to scratch so there is no ethical argument in my mind.

[Nancy OShea]

This has nothing to do with bias as  I don't work for Adobe.   You should be working with tech support.  Do you have open tickets  that you can refer to when talking to billing agents?  If not, I don't see any way out of your legal commitment.   Sorry.