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What is going on here?

Participant ,
Nov 24, 2022 Nov 24, 2022

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Two versions taking up space, which I am desperate for !

Tried deleting but Adobe dictates what I can and can't have 

Screenshot 2022-11-25 141648.jpgSS con panel.jpg

It won't uninstall from control panel

This is another nail in Adobe's coffin for when I cancel my subs in 2 weeks

 

 

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Creative Cloud

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correct answers 1 Correct answer

LEGEND , Nov 25, 2022 Nov 25, 2022

1. You have 2 apps because you updated with CC. It's an option whether you keep the old app. Many people want to do this so they can learn it at their leisure, and have a fallback if anything doesn't work. 
2. remove the old version using the CC app only, not the control panel. 

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LEGEND ,
Nov 25, 2022 Nov 25, 2022

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1. You have 2 apps because you updated with CC. It's an option whether you keep the old app. Many people want to do this so they can learn it at their leisure, and have a fallback if anything doesn't work. 
2. remove the old version using the CC app only, not the control panel. 

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Community Expert ,
Nov 25, 2022 Nov 25, 2022

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Participant ,
Nov 25, 2022 Nov 25, 2022

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Thanks for responding

I just see one Illustrator in the app and no way to delete it 

Point me to where this is all explained please

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Community Expert ,
Nov 25, 2022 Nov 25, 2022

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i posted a link that walks you through the uninstall process.

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Participant ,
Nov 26, 2022 Nov 26, 2022

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Screenshot 2022-11-26 151330.jpg

Screenshot 2022-11-26 151548.jpg

The CC app doesn't give an uninstall option in the 3 dots menu

But which version would it be anyway?

Thx

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Community Expert ,
Nov 26, 2022 Nov 26, 2022

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You could try the Creative Cloud Cleaner tool, see details below

How and when to use the Creative Cloud Cleaner toolhttps://helpx.adobe.com › creative-cloud › cc-cle...

-Manan

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Community Expert ,
Nov 26, 2022 Nov 26, 2022

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click ai 2022 or click ai 2023 whichever you want to uninstall. 

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