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What is that mess??? [Why are multiple versions of the apps installed after updating?]

New Here ,
Oct 26, 2022 Oct 26, 2022

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Hey what is that mess here?? Why I end up with different version of softwares? Can you make things clear or at least inform us?

Frederic25424161h1ot_0-1666831361638.png

[Moderator moved the thread to the correct forum]

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Creative Cloud , Installation

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correct answers 2 Correct answers

Community Expert , Oct 26, 2022 Oct 26, 2022

Hi @Frederic25424161h1ot,

This is not a mess but a feature. Many a times people need to use multiple versions for various reasons. Having said that, if you just want a single version you can do the following

-Manan

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Community Expert , Oct 26, 2022 Oct 26, 2022

also, when you install a new version you're given the option to uninstall the previous version.  just take your time before clicking ok (after clicking update) to tick the uninstall previous version option.

 

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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Hi @Frederic25424161h1ot,

This is not a mess but a feature. Many a times people need to use multiple versions for various reasons. Having said that, if you just want a single version you can do the following

-Manan

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Community Expert ,
Oct 26, 2022 Oct 26, 2022

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also, when you install a new version you're given the option to uninstall the previous version.  just take your time before clicking ok (after clicking update) to tick the uninstall previous version option.

 

kglad_0-1666917001347.png

 

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