When I try to install Photoshop to my laptop, it says installation failed

[Benjamin28248458pqf7]

Everytime I try to install Photoshop on my Apple Air laptop, it says installation failed - or not compatible.

It worked on this laptop a few months ago - Not sure what to do...

Please help.

Thanks

Ben

[Peru Bob]

Photoshop or Photoshop Elements? What version?

What operating system?

[Nancy OShea]

[Moderator moved from Using the Community forums to Download & Install.]

Please ensure that your device meets the system requirements required to install your apps.

Most modern Creative Cloud apps work on:

• Windows 11 (64-bit), Windows 10 versions 22H2, 21H2, 21H1;
• MacOS 13 (Ventura), 12 (Monterey), macOS 11 (Big Sur).

- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

Hope that helps.  Post back if you have other questions.

[kglad]

not compatible is a specific and pretty accurate error message.  check your computer against the required specs, https://helpx.adobe.com/creative-cloud/system-requirements.html

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>