When i try to run and install CS5 pro it says machine restart may be pending

[borna5E43]

I have tried to install CS5 pro but everytime i press ignore and resume it finishes and nothing.  I am on windows 10 pro, and have restarted my computer numerous times and it still doesn't work.
can someone help me

[borna5E43]

ok now after restarting about 5 times it doesnt show that message again, but now when i run it it finishes downloading and nothing happens

[John T Smith]

Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

[borna5E43]

i did that and it finishes downloading but nothing happens

[John T Smith]

OK... you are using two mutually exclusive words and I am confused

Downloading is to "copy" a file from an Internet site to your local hard drive

Installing is double clicking the EXE/MSI to run the installer

Exactly what are you doing... and if you are installing, what are you clicking?

[borna5E43]

i am clicking on setup to open the app, after i click on it it goes to that installing screen where the green rectangle is filled and after that nothing, now i opened task manager and it says this

 

[Nancy OShea]

Restart computer.

Right-click on installer and select Run As Administrator.

[borna5E43]

doesnt work

[Nancy OShea]

Check your Windows Event Viewer logs to see what's intereferring with the installation process.  It could be due to a missing Visual C++ Runtime Library.  Or it could be due to the security settings in your Firewall or Anti-virus software. Try booting up in Safe Mode.  See links below.

• https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-160
• https://helpx.adobe.com/creative-suite/kb/general-installation-troubleshooting-cs5-cs5.html