When i try to run and install CS5 pro it says machine restart may be pending

New Here ,
Oct 16, 2021 Oct 16, 2021

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I have tried to install CS5 pro but everytime i press ignore and resume it finishes and nothing.  I am on windows 10 pro, and have restarted my computer numerous times and it still doesn't work.
can someone help me

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New Here ,
Oct 16, 2021 Oct 16, 2021

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ok now after restarting about 5 times it doesnt show that message again, but now when i run it it finishes downloading and nothing happens

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Adobe Community Professional ,
Oct 16, 2021 Oct 16, 2021

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Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

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New Here ,
Oct 16, 2021 Oct 16, 2021

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i did that and it finishes downloading but nothing happens

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Adobe Community Professional ,
Oct 16, 2021 Oct 16, 2021

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OK... you are using two mutually exclusive words and I am confused

 

Downloading is to "copy" a file from an Internet site to your local hard drive

 

Installing is double clicking the EXE/MSI to run the installer

 

Exactly what are you doing... and if you are installing, what are you clicking?

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New Here ,
Oct 23, 2021 Oct 23, 2021

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i am clicking on setup to open the app, after i click on it it goes to that installing screen where the green rectangle is filled and after that nothing, now i opened task manager and it says this

bruhh.PNG

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Adobe Community Professional ,
Oct 16, 2021 Oct 16, 2021

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Restart computer.

Right-click on installer and select Run As Administrator.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Oct 23, 2021 Oct 23, 2021

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doesnt work

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Adobe Community Professional ,
Oct 23, 2021 Oct 23, 2021

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Check your Windows Event Viewer logs to see what's intereferring with the installation process.  It could be due to a missing Visual C++ Runtime Library.  Or it could be due to the security settings in your Firewall or Anti-virus software. Try booting up in Safe Mode.  See links below.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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