When will the money be deposited?

[MinyoungHwang]

Free Premier Pro trial version
I applied for it on March 6th, but I checked that the money was withdrawn and applied for a refund on the 15th.
But 24,000 of them are still missing.
When will the money be deposited?

[Peru Bob]

You will need to go to Adobe Customer Service for that:

https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

[Peru Bob]

I've moved this from the Premiere pro to the Get Started forum.