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Where is my Creative Cloud icon?

Community Beginner ,
Feb 25, 2019 Feb 25, 2019

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The Creative Cloud icon disappeared from my top bar on my Mac computer.

How do I fix this?

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Creative Cloud

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Community Expert ,
Feb 25, 2019 Feb 25, 2019

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If you open the desktop app and choose Quit it will close and will no longer be visible on your title bar. You can reopen it from the Applications folder.

~Barb

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Community Beginner ,
Feb 25, 2019 Feb 25, 2019

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Hi Barb... thanks for your reply. I should have specified that I can't find the Adobe Creative Cloud icon in the Applications folder either. Very strange.

Lightroom and Photoshop do work, however...

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Community Expert ,
Feb 26, 2019 Feb 26, 2019

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Hi andreaudet82 :

That's so weird. You can re-download it from here: Download Adobe Creative Cloud apps | Free Adobe Creative Cloud trial​. Sign in to convert it from a trial to a subscription.

~Barb

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New Here ,
Jul 17, 2019 Jul 17, 2019

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I'm having the same issue mentioned above. I restarted the mac, looked for it in applications and still nothing. I also tried downloading the creative cloud multiple times and it seems to "time out" at 36%. I'm stumped!!

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Community Expert ,
Jul 18, 2019 Jul 18, 2019

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Check your network firewall and anti-virus settings.

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New Here ,
Jul 18, 2019 Jul 18, 2019

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I HAVE THE SAME QUESTION!!!! OUT OF NOWHERE IT DISAPPEARED! PLEASE HELP!

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Community Expert ,
Jul 18, 2019 Jul 18, 2019

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If your installation or update of the CC app failed either due to stalled install or you quit/restarted during update the app will be gone.

The process of updating removes the current version and installs a new version.

If anything interrupted this the original is gone and a new version is not installed.

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