Where is the support service??

[emmanueld53905268]

It has been three time already this week I am supposed to have a call from Adobe Support.
The first time my phone rang ONCE and then, bye bye. 
Then I had a second appointment, and no call
Then I had a third appointment, and no call
Every time I spending hours waiting and also organizing myself. For nothing.

So what's wrong with this so-called support?

[Manan Joshi]

Hello @emmanueld53905268,
Sorry to hear that you are facing trouble. You could try using the chat option.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan