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Whether a HongKong Photographer Plan can be used in China mainland?

New Here ,
Aug 23, 2018 Aug 23, 2018

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If I bought a HongKong Photographer Plan HK$816.00 /year,can I use it in China mainland?

And how to get the public invoice?

Besides the supporting chatting channel in the web is so bad

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Creative Cloud

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correct answers 1 Correct answer

Adobe Employee , Aug 23, 2018 Aug 23, 2018

Hi Cross.huang,

We're sorry that you had a bad experience with the Chat support.

Your CC membership is based in your home country so you can travel without any worries. Your access to your Creative Cloud service will not experience any interruption, plus your desktop apps will already be downloaded on your desktop for your use.

To print the invoice, please see: Print a copy of the invoice for your Adobe purchase

You may also Contact Customer Care for any other help or information.

Feel free to upda

...

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Community Expert ,
Aug 23, 2018 Aug 23, 2018

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There shouldn't be a problem on the Adobe side. The invoice is found in your Adobe id account.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Aug 23, 2018 Aug 23, 2018

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Thanks for answer

and

How can I request a paper invoice?

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Community Expert ,
Aug 23, 2018 Aug 23, 2018

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You need to download and print. Adobe, as many other companies, don't do paper invoices anymore.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Aug 23, 2018 Aug 23, 2018

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Hi Cross.huang,

We're sorry that you had a bad experience with the Chat support.

Your CC membership is based in your home country so you can travel without any worries. Your access to your Creative Cloud service will not experience any interruption, plus your desktop apps will already be downloaded on your desktop for your use.

To print the invoice, please see: Print a copy of the invoice for your Adobe purchase

You may also Contact Customer Care for any other help or information.

Feel free to update the thread for any other questions.

Thanks

Kanika

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New Here ,
Aug 27, 2018 Aug 27, 2018

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Thanks a lot it gonna be useful!

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