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1

Why am I suddenly logged out of Photoshop many times a day

New Here ,
Nov 16, 2020 Nov 16, 2020

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The last few weeks I am constantly getting logged out of Creative Cloud. I have Photoshop open all day on one computer and I have to frequently log back in. The verificaton doesen't alway come to my phone, about 1 in 4 times I have to request an email.  It is so disruptive! And all my libraries are suddenly very slow. 

 

I have one PC that is hard wired, no WiFi and very fast connection. No other applications are having problems. 

 

What would cause this?

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correct answers 1 Correct answer

Community Expert , Nov 16, 2020 Nov 16, 2020

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Community Expert ,
Nov 16, 2020 Nov 16, 2020

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Participant ,
Nov 17, 2020 Nov 17, 2020

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Why is this marked correct?

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New Here ,
Nov 17, 2020 Nov 17, 2020

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@msqinc , I have the same problem for days. My Mac is not hard wired, but the WiFi is very fast. Tried out all the steps @Manan Joshi proposed from the Adobe Help Center, nothing works. Still have the same problem. I also deinstallated the Adobe CC and made a new set up, but also got the same issue. 

 

Any other recommendation to fix this?

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