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Hope somebody can respond me from here. Cause the support center (chat) is pretty much useless...
Thank you!
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This is a public forum, not the link to Adobe support
-other users here can't help with a payment problem
-please click the link below to contact Adobe staff to help
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
For anyone else reading this
Never post private information on a public forum... including your actual email address or phone number
Scammers try to steal serial numbers and other private information by posing as Adobe employees... Never give your private information to someone who contacts you via PM (Private Message) or email until you are sure that person is an Adobe employee (see next)
When an employee asks for information (identified by a STAFF badge where my ACP badge shows) hover your mouse over their name and then click the Message option in the popup window to send a private email
Adobe does not use Skype... if someone asks you to talk to them via Skype to "help" you, immediately report their Adobe ID in https://forums.adobe.com/community/forumhelp/forum_comments/content so the person may be banned from the forums
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One thing to be aware of: with the "individual" plan you cannot use two plans for the same software at the same time with the same Adobe ID. So for example you cannot take two Photographer plans so that you can run it on 3 machines. But it WILL charge you if you try.