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why are Adobe folders popping up all over my Mac?

Community Beginner ,
Mar 19, 2018 Mar 19, 2018

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I got a refurb MacBook Pro about a month ago & installed High Sierra. Installed Adobe Creative Cloud on Feb 18. Since then, Adobe folders have been magically created in several locations, and they have been multiplying into totally random areas:

  1. In a /Users/Shared/xxx/xxx/ folder containing some business documents, there is now an Adobe folder with two subfolders: SLCache and SLStore. The SLCache folder is empty; the SLStore folder has an Adobe01.bmp file.
  2. Under /Applications/Adobe Bridge 2018 there is an Adobe folder with 4 subfolders: Adobe PCD, AdobeGCClient, SLCache, & SLStore. Seems normal. But there is an identical folder structure under /Users/donna/Music/iTunes/iTunes Music/Donovan. These files are dated March 8, 2018, so they're a fairly new addition.
  3. There is another Adobe folder like #2 under Users/donna/Dropbox.
  4. At the root of my internal drive there are three folders: /Adobe (with an AdobeGCClient subfolder), /AdobeGCClient (empty), and /SLStore (with Adobe01.bmp). All were created March 1.
  5. Several Adobe folders, each containing one OOBE subfolder, have popped up in the weirdest places. One could be normal; it's /Users/Shared/Adobe. But there's one in a WordPress plugin folder in my Sites directory: /Users/donna/Sites/sitename/wp-content/plugins/stream/Adobe, created March 5. Another in a site's root: /Users/donna/Sites/sitename2/Adobe, with files created March 17. And another: /Users/donna/Music/iTunes/iTunes Music/John Mellencamp/Adobe.

I'm downloading a virus scanner. If it doesn't find anything, does anyone have another explanation for this behavior? I couldn't find any reports of it in Google or the forums.

And does someone know which of these are legitimate files that I shouldn't delete?

Thanks for any help!

Donna

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Community Beginner ,
Mar 19, 2018 Mar 19, 2018

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Quick follow-up: I did a full virus scan and it found nothing, so I'm assuming these really are Adobe deposits.

Also, I have used Photoshop and Bridge a few times since installing Adobe CC, but I have never edited any files of any type in any of these folders:

  • /Users/donna/Music/iTunes/iTunes Music/Donovan
  • /Users/donna/Music/iTunes/iTunes Music/John Mellencamp
  • /Users/donna/Sites/sitename/wp-content/plugins/stream

And have never opened Photoshop/Bridge documents in these other folders:

  • /Users/Shared/xxx/xxx (business documents)
  • /Users/donna/Sites/sitename2

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New Here ,
Sep 03, 2018 Sep 03, 2018

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I have the same issues.  I purchased Adobe Acrobat DC on Aug. 20 and since Aug. 28 my root directory is also filling up with those Adobe folders. I had no such issues when I purchased the Photoshop CC in July 2014. It's sad that Adobe has never responded to your post!

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Community Beginner ,
Jul 01, 2023 Jul 01, 2023

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Seems intrusive and unnecessary to have the adobe product all over a mac taking up resources and space forcing more reads and wries slowing down my machine and wasting valuable space. A ton of security flaws and open doors that never existed or was needed before as well.  And why is ADOBE THE ONLY SOFTWARE  on MacTHAT HAS A SHARED USER ACCESS??? Adobe not responding like apple to these questions is almost criminal negligence as they dont support thier own products and get paid a ton of money for it. I may find new software to work with my meida if they cannot amend these practices.Im embarrased for the management teams short sighted decsisons that allow this and their lack of follow up is embarrasing as well.

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Community Expert ,
Jul 01, 2023 Jul 01, 2023

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@cjb0u812 

 

are you having any problems?

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Community Expert ,
Jul 01, 2023 Jul 01, 2023

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Do you use Time Machine backups?

Try turning off Time Machine. Or adjust your Apple Time Machine settings to take less frequent snapshots.

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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