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why I'm not able to end my trial??

New Here ,
Dec 14, 2019 Dec 14, 2019

hey folks,
I tested premiere, ae, illustrator and photoshop.
In my subscription plan page (in german "abos") i only found the AE and PR trial.
I canceled them. But my AI and PS plans/trials are not shown here?! It's weird.
In my CreativeCloud app it sais that AI and PS trials are gonna end in 3 days.
But whether here not in my plans page I have a button like "end trial" or so (as I had with AE and PR).
Hint: I started the AI and PS trials within the CreativeCloud app. Is it maybe like that: If I start trials within the CC app they end themself and "only" a trial and not a plan?
You get my fear: I dont want that the 3 days of my trial end and I automaticly buy a plan... the fear is real: Cause my account is conencted to paypal..........

Appreciate any help! Thank you:)
Best from Germany
yaschar

 

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Community Expert ,
Dec 14, 2019 Dec 14, 2019
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New Here ,
Dec 15, 2019 Dec 15, 2019
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Dear John, thank you but you just gave me the URL that leads to my problem:
 On that subscription page AI and PS are not shown.
So I cant cancel those trials.
I just guess the 7 day trials (that I started within CC app) will end themself....
But not sure if they will. Hard to say cause I dont find a button for AI and PS to end the trial.

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