• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Why is there a company from a whole other continent logged in as a current session?

Community Beginner ,
Aug 07, 2023 Aug 07, 2023

Copy link to clipboard

Copied

Screenshot 2023-08-07 at 7.33.59 PM.png

I was looking at my current sessions and cleaning out some unknown sessions. I can't end my current session, which isn't even my current sesssion- I don't work for Axios, nor do I live in Ireland. I live in a whole other continent, and I don't even use my adobe cloud for business. How'd they get access to my account? How can I kick them out? I really want to know why a large healthcare company is using my Adobe Cloud. Super weird.

TOPICS
Creative Cloud , New user

Views

169

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 07, 2023 Aug 07, 2023

Copy link to clipboard

Copied

alright well I just cleared the tab, checked a family member's account to see if they had a similar issue, then logged back into mine and the Axios current session is gone. Weird. Now the current session is matching my device.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 07, 2023 Aug 07, 2023

Copy link to clipboard

Copied

Just because the Axios session issue is gone does NOT mean this issue is solved. Really hoping for an answer as to why Axios the healthcare company was logged in to my account from another continent!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 07, 2023 Aug 07, 2023

Copy link to clipboard

Copied

that's your current session.

 

sign out and then back in to your cc desktop app.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 07, 2023 Aug 07, 2023

Copy link to clipboard

Copied

But I am in no way related to Axios, so why did Axios appear as my current session?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 07, 2023 Aug 07, 2023

Copy link to clipboard

Copied

i do not know. did you sign out and in?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 09, 2023 Aug 09, 2023

Copy link to clipboard

Copied

LATEST

Hi there,

This looks strange. We second with the suggestions shared by @kglad. In a scenario like this, it would be best to end all sessions and then sign back in.

Let us know if you have any questions.

Regards,

Shivangi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines