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Why my licence is outdates ?

françoisg1130592
New Here ,
Sep 15, 2018 Sep 15, 2018

I buy a classic pack with photoshop and my creative cloud call me to buy the licence

Capture9999.PNGCapture10000.PNG

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correct answers 1 Correct answer

Kanikas Adobe Employee
Adobe Employee , Oct 22, 2018 Oct 22, 2018

Hi there,

We're sorry for a late response!

We assume you have an active Creative Cloud subscription, however, it says that you are running a trial.

Kindly follow the steps shared in the link for help: Stop Adobe Creative Cloud from opening in trial mode after purchase

Let us know if this helps!

Thanks

Kanika

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replies 2 Replies 2
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Akash Sharma
Sep 15, 2018 Sep 15, 2018

Moved to Adobe Creative Cloud​

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Kanikas Adobe Employee
Adobe Employee ,
Oct 22, 2018 Oct 22, 2018
LATEST

Hi there,

We're sorry for a late response!

We assume you have an active Creative Cloud subscription, however, it says that you are running a trial.

Kindly follow the steps shared in the link for help: Stop Adobe Creative Cloud from opening in trial mode after purchase

Let us know if this helps!

Thanks

Kanika

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Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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