• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Why this company charged me for 59.96$ when I canceled subscription?

New Here ,
Jan 05, 2022 Jan 05, 2022

Copy link to clipboard

Copied

 

 

Acrobat Pro DC
59,96 US$

I did cancel a plan, before the end of the month and later it charged 59.96$. WTF? return my money

 

[Profanity removed... this is a family oriented forum... Moderator]
[Continue using profanity and you are subject to being banned from the forum]

TOPICS
Activation , Installation

Views

152

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jan 05, 2022 Jan 05, 2022

If you cancelled as claimed, you received a confirmation email. Check your spam folder before contacting Adobe.

This user forum can't help you with billing matters.

 

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal busi

...

Votes

Translate

Translate
Community Expert ,
Jan 05, 2022 Jan 05, 2022

Copy link to clipboard

Copied

LATEST

If you cancelled as claimed, you received a confirmation email. Check your spam folder before contacting Adobe.

This user forum can't help you with billing matters.

 

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines