Why was I charged money for using it?

[Guest]

Добрый день. У меня есть бесплатный план Adobe Creative Cloud. Почему с меня взяли деньги за его использование?

[Just Shoot Me]

Sorry but there are NO Free Creative Cloud Plans. You may of started a Trial but once that ends, 7 days after you installed it, your CC will be billed.

[Guest]

на скриншоте ясно видно, что БЕСПЛАТНАЯ ПОДПИСКА

[Guest]

А как же сообщение в аккаунте?

[Just Shoot Me]

Sorry I do not read Russian so I have no idea what it says in the screen shot you posted of your acount page.

[Nancy OShea]

"There are NO Free Creative Cloud Plans."

JSM, there sure is a FREE plan. See link below for details on what's included. 

https://helpx.adobe.com/creative-cloud/help/benefits-creative-cloud-free-membership.html

[John T Smith]

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...