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Hi, I've disabled my antivirus software and downloaded Adobe Acrobat DC but my PDF files will not open.
Each time I try, I get the following message: Adobe Acrobat Reader could not open (name of file) because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
I have allowed the program to communicate through my Windows Firewall and still I am unable to open my PDF files. Can someone please tell me why that is?
Thank you.
Felisa Wash
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You say Acrobat and then you say Reader... which do you have?