Will not load my workscreen

[Robert27184908pffq]

Hello 

   Downloaded from Dell everything went fine.  However, when I click onto my 2023 icon it takes me to a page showing different things that you can do with the program, and below 3 boxes, a "Organizer" Photo Editor, and Video.    I was able yesterday to access the photo editor, it shows the name of the last graphic.  No matter what I do it will no longer open.   I went and signed into Adobe hoping that was the problem but nothing.  Help!   Thank you

[kglad]

with what adobe app or service are you having a problem?

and exactly what problem are you having?

[Peru Bob]

Did you purchase Photoshop Elements or Premiere Elements, or both?

Can you post screenshots of what you see?