Will trial automatically swop into my one year subscription?

[Jaap5E06]

I bought a one-year subscription via a Dutch reseller (Kamera Express). Today I have installed all the programs. Before this, I have requested a trial period for the same overall programs. I used it for a few days, and then shut it down and removed it from my Mac. So now I installed the one-year subscription. When opening Photoshop I get a banner at the top 'still 3 days in trial period'. This is not the case with the other programmes. Question is what to do? (for example, ignore it, the year subscription starts automatically?).

[Test Screen Name]

Do not ignore it, this is a problem to solve. What does the Creative Cloud Desktop show for Photoshop and some other app you have installed? (e.g. it might say Try or Download or Open or...)?

[ProDesignTools · Accepted solution]

Hi, see if trying the actions given on this page help:

Purchased Creative Cloud apps appear as trial versions

[Jaap5E06]

Thnx! trealy helped.

Sign Out en Sign In appeared to do the trick.

[Test Screen Name]

Great, thanks for letting us know.