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win7 with adobe cc program

Explorer ,
Mar 01, 2022 Mar 01, 2022

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Dear all, 

Why I can not login adobe cc or cloud apps in win 7 operating system now, but it can do it before? Thanks a lot.

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CC FAQ , Creative Cloud , Installation

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Community Expert ,
Mar 01, 2022 Mar 01, 2022

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New Here ,
Mar 01, 2022 Mar 01, 2022

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Hi Dear,

 

I also got this error but that was resolved itself

I think you should restart your connection and desktop too.

 

 

Thank you

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Community Expert ,
Mar 01, 2022 Mar 01, 2022

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For Windows 7 read this
TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error113
-on Windows be sure to do the EASYFIX.MSI in step 2 of the 1st link

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