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I have a practically new machine for which W10 was intalled from new, a Dell OptiPlex 7070. All updates have been installed. Ituses only SSD's.
I have a valid license for Photoshop Elements 17, which I used to run without problems on my previous old W7 machine.
However, trying to download it and install on the new machine it says that installation is incompatible with my operating system and W11 is needed.
Surely that cannot be correct? That a product that worked perfectly on a W7 machine now won't work on a three month old W10 one?
Help please!
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is your os 64 bit?
p.s. check carefully. i don't think there was a pse 17
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There was a version 17.
This is from my account:
What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?
Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz 2.90 GHz
RAM 16GB
64-bit operating system, x64-based processor
Windows 10 Pro, 64Bit
Version 21H2
Install date 19/‎09/‎2021
C: Drive, SSD 474GB, 22GB used
F: Drive, SSD 1GB, 73.4GB used
E: Drive, Western Digital spinnng rust, 1GB, 236MB used
Correction!
F: Drive, SSD 1TB, 155GB used
if your default web browser is ms ie, change it (at least temporarily) to a different one that has tls 1.2 support.
Photoshop elements 2019 is version 17
By far the easiest solution is to download and install the Creative Desktop Application, then photoshop elements 2019 should install.
where it says download it directly
https://helpx.adobe.com/download-install/using/download-install-new-computer.html
Take a GOOD look at the message. I suspect it doesn't say you need Windows 11. Does it say you need Internet Explorer 11?
Ding! I think you're right. I'll try angain and check.
never-displayed
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