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Windows 7 users with error P206, unable to reach Adobe servers, or can't verify subscription status

Adobe Employee ,
Aug 06, 2021 Aug 06, 2021

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Many Windows 7 users may encounter connectivity errors if they haven't updated to TLS 1.2 or are not using an up-to-date web browser version.

Please see this article for an overview of the issue: https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html#faq


This issue can appear in many different ways. It may not be the cause in all cases, but is one of the more common causes currently for Windows 7 users receiving any of the following errors.

 

 

If you're on Windows 7, and are having connectivity issues, the steps here for How do I enable TLS 1.2 on Windows 7 may help: https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html#faq

 

 

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