Won't install on my MacBook Pro

[DefaultLogisticsUser]

I just paid for the subscription.  I download.  I open the file, it says to double click on the folder to install.  I double click on it and nothing happens.  I've tried multiple times, I'm signed in to my account.  It all should work.  Oh, the first time I tried it it asked for access to my downloads or documents, I can't remember which one.  But it just sits there and doesn't do anything.  Can someone help?

[John Waller · Accepted solution]

I download.  I open the file, it says to double click on the folder to install.  I double click on it

Have you started by downloading and installing the Cloud desktop app?

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Once installed, use the desktop app to download and install the Creaitve Cloud apps you've subscribed to.

https://helpx.adobe.com/au/download-install/using/download-install-new-computer.html

[DefaultLogisticsUser]

Thanks John.  I downloaded Creative Cloud and got Adobe installed.  Appreciate the assistance