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worst website ever

Guest
Feb 03, 2013 Feb 03, 2013

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would like help with downloading my subscription.... Every attempt to access my software -- or get help -- is blocked by the utter worthlessness of this website.  Worst ever.  Worst of all the tech sites anywhere, ever 

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correct answers 1 Correct answer

LEGEND , Feb 04, 2013 Feb 04, 2013

Not sure what you are having trouble with. While I agree that Adobe's website may be confusing at times, all you need to do is click on your name, then move on to your global Adobe profiel and look up your subscriptions there. Then you install the application manager and sign in and let it handle things. as an alternative, AAM can be downloaded from here as well:

Adobe - Adobe Application Manager : For Windows

Adobe - Adobe Application Manager : For Macintosh

Mylenium

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Community Expert ,
Feb 03, 2013 Feb 03, 2013

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Which Adobe product are you trying to download?

Which operating system?

Which browser?

What URL are you downloading from?

What do you mean by "blocked"? Any error messages?

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Guest
Feb 03, 2013 Feb 03, 2013

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I'm trying to d/l Adobe Pro XI -- per my subscription -- to my HP laptop windows 7 from the same website where I left this message.... At least I think that's where.  By the time someone finds anything on that website (websites?) they've been linked to so many different pages.... .Who konws?  I have a monthlty subscription to Adope Pro XI.  I d/l's a "download interface"..  Now, where is my Adobe Pro XI?'

 

Jeff 

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LEGEND ,
Feb 04, 2013 Feb 04, 2013

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Not sure what you are having trouble with. While I agree that Adobe's website may be confusing at times, all you need to do is click on your name, then move on to your global Adobe profiel and look up your subscriptions there. Then you install the application manager and sign in and let it handle things. as an alternative, AAM can be downloaded from here as well:

Adobe - Adobe Application Manager : For Windows

Adobe - Adobe Application Manager : For Macintosh

Mylenium

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Adobe Employee ,
Feb 04, 2013 Feb 04, 2013

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The process for downloading the subscription software is the same as it is for the Creative Cloud.  You can find a short video explaining the process at http://forums.adobe.com/message/4396277#4396277?tstart=0.

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New Here ,
Feb 21, 2024 Feb 21, 2024

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Agreed...Adobe sucks on every level....no one should have to give a moderator specifics, because the whole adobe experience is terrible...poorly coded from the ground up.

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Community Expert ,
Feb 21, 2024 Feb 21, 2024

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LATEST

locking out-dated thread.

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New Here ,
Mar 01, 2014 Mar 01, 2014

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Totally agree.  I was trying to download Flash Media Live Encoder today, and after clicking download page, you got a broken page.  Someone complained about it already, and it's been several days, still no fix.  The website is difficult to navigate - heavy, confusing and slow.

Jason

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New Here ,
May 28, 2015 May 28, 2015

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I completely agree, this is the worst and most frustrating website i've ever been on. Its taken me 5 months to renew my subscription because of sheer lack of user ability and all the broken links. Sort it out Adobe.

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