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Wrong e-mailadres by puchasing Adobe creative cloud

New Here ,
Oct 29, 2021 Oct 29, 2021

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Can you help me? While buying the Adobe Cloud licence I accidentaly signed up with a wrong (unknown) e-mailadres. If I want to enter now Adobe sent a e-mail to this e-mailadres with a verification code. Because I cannot enter this e-mailadres I cannot see this varification code. So I cannot enter Adobe or change mij e-mailadres. What can I do?

 

Dutch:

Kunnen jullie helpen? Tijdens het kopen van de Adobe Cloud licentie heb ik perongelijk een verkeerd mailadres ingetypt. Als ik nu wil inloggen wil Adobe mijn inloggegevens verifieren door een mail naar dit mailadres te sturen. Aangezien ik hier niet in kan komen lukt het mij niet om in Adobe te komen of mijn mailadres te wijzigen. Wat kan ik doen?

 

 

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Adobe Community Professional ,
Oct 29, 2021 Oct 29, 2021

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You have to contact the Adobe Support: 

Via Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen

Via Phone (during normal business hours): https://helpx.adobe.com/contact/phone.html 

 

 

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