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Вопрос? [Question about access to CC during COVID-19]

New Here ,
Mar 24, 2020 Mar 24, 2020

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здравствуйте. Прочитала ,что в связи с обстановкой можно подключить 3 месяца бесплатной подписки на фотошщоп и лайтрум.Как это сделать? Меня вывели на сокрощенный график да еще и удалено.

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Creative Cloud

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LEGEND ,
Mar 24, 2020 Mar 24, 2020

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Your are mistaken.

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Community Expert ,
Mar 24, 2020 Mar 24, 2020

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If you are already a subscriber, Adobe may give you a break on the subscription fees if they feel your situation warrants it. You will need to talk to customer service to find out what is available to you.

 

If you are not already a subscriber, it is unlikely that Adobe will give you a waiver.

 

This is a public forum, not Adobe support. Users, including the ACPs and MVPs, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.

Click the following to contact Adobe customer support staff for help: 

https://helpx.adobe.com/contact/support.html

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

This is the link to the US website. If you are not in the US, the site should redirect to the page appropriate to the region associated with your ID.

Click the chat icon at the bottom right of the page to open a chat session. Typing AGENT into the chat window should connect you directly to a CSR rather than the AI.

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Community Expert ,
Mar 24, 2020 Mar 24, 2020

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I’m sorry, but that rumor is not correct. Please see this response from Adobe on the coronavirus. Here is Adobe's official response:
https://www.adobe.com/covid-19-response.html

~ Jane

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Community Expert ,
Mar 24, 2020 Mar 24, 2020

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Your school will need to make special arrangements with Adobe to make home-access available to students.

 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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