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ダウンロードできない

New Here ,
Oct 15, 2020 Oct 15, 2020

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macbookでダウンロードしようと思い、ブラウザからダウンロードしてアプリケーションを開いたところ、アカウント認証をしなければいけなかった。だが、パスワードがadobeIDのパスワードを打ってみても開かない。他にも思い当たるものは打ってみたがどれもはずれだ。どうしたらいいのだろうか。

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Community Expert ,
Oct 15, 2020 Oct 15, 2020

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It might be asking your MAC's password for permission to complete installation or other security permissions, try that password.

-Manan

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Community Expert ,
Oct 15, 2020 Oct 15, 2020

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if you're being prompted for you password when installing a program on a mac, your mac is prompting you for your mac (not adobe) password.

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Guide ,
Oct 15, 2020 Oct 15, 2020

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おそらくMacにインストールする許可を確認する為にMacの管理者パスワードを聞かれてると思います。

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