取消購買

[chau_lamw84182713]

想查詢如何取消？本身([E-mail 1 removed by moderator])已買了$68攝影plan,購買AE時卻用了另一驗戶口([E-mail 2 removed by moderator]),在網頁整理了很久，也不能完成取消購買，現在已經過了好幾個月，我想再購買另外一些程式，或許join$388 plan,但我一直整理不了舊有問題，請問有誰可以幫到我？

[Ned Murphy · Accepted solution]

Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_change-or-upgrade-your-mem...