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解約方法

New Here ,
May 17, 2020

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数ヶ月前に解約したと思うのですが、未だに請求されているようです。

すぐに解約したいのですが、どうすればいいでしょうか。

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解約方法

New Here ,
May 17, 2020

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数ヶ月前に解約したと思うのですが、未だに請求されているようです。

すぐに解約したいのですが、どうすればいいでしょうか。

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Most Valuable Participant ,
May 17, 2020

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どのサービスを契約されていたのかわかりませんが,カスタマーサポートで確認されるのがよいと思います。

ご契約時のAdobeIDでログインして,営業時間(平日9:30-17:30)内に下記の方法で問い合わせてみてください。

 

カスタマーケアへのお問い合わせ方法
https://helpx.adobe.com/jp/x-productkb/policy-pricing/cq1215210111.html

katayanagi, JPN

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Adobe Community Professional ,
May 18, 2020

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This forum system is not a direct link to Adobe support.
We are just users like you and can't help with account questions.
You need to contact Adobe directly through the Chat system at the link below.

https://helpx.adobe.com/contact/support.html

Select the chat icon at the bottom right of the page to open a chat session.
Type in AGENT into the chat window to connect directly to a person rather than the AI System.

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