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결제취소

New Here ,
Mar 09, 2020

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카드에 돈 부족으로 정기결제가 되지 않았는데

아예 결제를 취소할 순 없나요?

결제하고싶지 않습니다.

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결제취소

New Here ,
Mar 09, 2020

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카드에 돈 부족으로 정기결제가 되지 않았는데

아예 결제를 취소할 순 없나요?

결제하고싶지 않습니다.

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74

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Mar 09, 2020 1
Most Valuable Participant ,
Mar 09, 2020

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If you have an annual, pay monthly, program then you promised to pay for the year. Adobe generously let you cancel early and charge only half what is left. Your debt remains even if your card does not have enough, so you will have to clear the debt. 

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Mar 09, 2020 0
Abambo LATEST
Adobe Community Professional ,
Mar 09, 2020

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You can not self cancel if there are unresolved payement issues. You need to contact customer care in this case.

 

Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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