어크로뱃 설치가 안 됩니다.

New Here ,
Mar 09, 2021 Mar 09, 2021

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설치 파일 다운로드 후 계정 로그인을 하는데 설치 프로그램 창에 "adobe 서버에 접근할 수 없습니다. 인터넷연결과 방화벽 설정을 확인한 다음 [다시시도]를 클릭하라"고 하여 인터넷연결과 방화벽 설정을 점검해 보아도 설치가 안 되네요. 

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Adobe Community Professional ,
Mar 09, 2021 Mar 09, 2021

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confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

 

do you see both logos? if you can and still see a connection error try these steps, https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html

 

if those all fail, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

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