Hi, I have a code to redeem 12-month membership, which I have to redeem before my current student plan expires. The 12-month plan is stackable, but I do not know if it stacks with student account and can't seem to find a way to contact Adobe support (there is no chat on their contact page). Can anyone help?
Be sure to remain signed in with your Adobe ID before accessing the link below -make sure that your browser does NOT block ads, scripts, or pop-ups -you must also allow 'cookies' in your web browser for this to work https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html -click the chat icon at the bottom right of the page to open a chat session -the chat icon looks like '3 dots inside a circle' at the lower right -type AGENT into the chat window to connect directly to a person rather than the AI Do be aware that Adobe's staffing is impacted by the virus, so wait times are long . Also: beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730
The adobe admin console leads to an error page. Unfortunately the 'member of our organization' has not helped me before to reach out to Adobe's chat for help. If you know any alternative way for students to contact adobe staff online please let me know!