2021 apps on dell

Community Beginner ,
Nov 16, 2020 Nov 16, 2020

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I have had to use the lineage apps before this newest app release. Photosop, InDesign, and Illustrator are clunky as all get out. I've uninstalled/re-installed each of the softwares but still get the same kind of issues. In .ai I can't save an .ai file I have to save either as a .pdf or .eps for it to safe any of my changes. Otherwise I get an error message. Not to mention it is slo slow almost any type edit triggers it to crash or halt for 30 seconds or more. My photoshop won't even create any artboards or open up anything just immediatley hits with an error.  InDesign doesn't like to save any older documents to the newer version and I get hit with an error anytime I try and export those documents to a .pdf. I don't as much problems on my mac. Only when I use my work computer (dell) that's connected to our company server do all these errors pop up. It's super annoying that if I want to use any of the new features I have to send the files to my email to open up on my mac and then compress and send back. My co-workers are all havinig similiar export issues. Help? lol

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Creative Cloud, Installation

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Adobe Community Professional ,
Nov 17, 2020 Nov 17, 2020

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you should check your problematic computer specs for each problematic program (https://helpx.adobe.com/creative-suite/kb/system-requirements-cs4-point-products.html#main_Macintosh... eg, for ai, you need:

 

Windows 10 (64-bit) versions V1809, V1903, V1909, and V2004.

Windows Server versions V1607 (2017) and V1809 (2019).

Note: Not supported on Windows 10 versions 1507, 1511, 1607, 1703, 1709 and 1803.

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