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when i type the 6 number code in to activate my account is wont work. i can't go to the next step or click enter.
what are you trying to do?
what 6 digit code?
it will probably help to embed one or more screenshots:
Do NOT post an image that contains your code
A serial number is 6 groups of 4 numbers with no letters
Do you have a subscription and a redemption code?
Redemption Code https://helpx.adobe.com/download-install/kb/redemption-code-help.html
Is this the Adobe code for the verification?
Serial numbers are not 6 digits. They are 6 x 4 = 24 digits.
CS1, CS2 and CS3 can not be activated anymore. Those servers were retired years ago.
That said, which product and version are you trying to activate?