6 number code

New Here ,
Mar 03, 2021 Mar 03, 2021

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when i type the 6 number code in to activate my account is wont work. i can't go to the next step or click enter. 

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Installation, New user

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Adobe Community Professional ,
Mar 03, 2021 Mar 03, 2021

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what are you trying to do?

what 6 digit code?

 

it will probably help to embed one or more screenshots:

 

kglad_0-1614783675680.png

 

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Most Valuable Participant ,
Mar 03, 2021 Mar 03, 2021

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Do NOT post an image that contains your code

 

A serial number is 6 groups of 4 numbers with no letters

 

Do you have a subscription and a redemption code?

Redemption Code https://helpx.adobe.com/download-install/kb/redemption-code-help.html

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Adobe Community Professional ,
Mar 03, 2021 Mar 03, 2021

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Is this the Adobe code for the verification?

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Adobe Community Professional ,
Mar 03, 2021 Mar 03, 2021

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Hi @Mende5E7B,

Serial numbers are not 6 digits.  They are 6 x 4  = 24 digits.

 

CS1, CS2 and CS3 can not be activated anymore.  Those servers were retired years ago.

That said, which product and version are you trying to activate?

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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