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Account gets 401 Error when logging into adobe.assets.com/Cannot Access Shared docs

New Here ,
Apr 20, 2020 Apr 20, 2020

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Hello,

I am please seeking your assistance.

I have numerous issues with my Adobe account where I cannot access any of the files shared with my SSO email. I am using an SSO email which does have full access to the Adobe suite, all the apps download and install correctly and I can edit things locally without an issue. Everyone else using SSO has full access to each other's links except for my account. The main sharer is a personal account sharing to the SSO accounts, and everyone has no problem. My cellphone cannot access adobe.assets.com either when I login with SSO. I am getting this error below:

a_design_student_0-1587438495741.png

Currently I am able to activate all Of the Adobe products And I can run all of them no problem at all . The problem is I cannot use any of the "cloud documents features" "managing links" , and "shared with you" items as well.

 
 
 
 
 
 

Photoshop cannot either. I am trying to work on a school assignment.

 

Any ideas would be helpful. I have already tried deleting the Adobe Sync folder.

 

Thank you!

 

 

 

 

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