Acrobat - Error# 16820

New Here ,
Jan 09, 2013 Jan 09, 2013

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When trying to update Acrobat, and after manually downloading Adobe AIR from adobe.com in order to start the download, the update failed with an Error# 16820. Can you please advise what this error is and how I can fix it? Thanks

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Adobe Community Professional ,
Jan 09, 2013 Jan 09, 2013

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Sounds like you have the Acrobat.com desktop (AIR) application installed.  This application is no longer supported.  I would suggest you uninstall it and simply use the web interface (http://acrobat.com) moving forward.

Sorry for the inconvenience.

-David

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