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Acrobat will not download to iMac

New Here ,
May 29, 2020

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I uninstalled Acrobat because yesterday it crashed several times when I did not have a PDF open. I am getting error code 136.

The issue is resolved. When i restarted again, Acrobat was installed and functioning properly.

Yes, my computer meets the required standards. This was not a first time install.

Yes, I'm the administrator of my computer.

The CC Desktop App has been on my computer for a long time.

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Creative Cloud

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Acrobat will not download to iMac

New Here ,
May 29, 2020

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I uninstalled Acrobat because yesterday it crashed several times when I did not have a PDF open. I am getting error code 136.

The issue is resolved. When i restarted again, Acrobat was installed and functioning properly.

Yes, my computer meets the required standards. This was not a first time install.

Yes, I'm the administrator of my computer.

The CC Desktop App has been on my computer for a long time.

Topics

Creative Cloud

Views

250

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
May 29, 2020

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Error 136 usually means there's a problem with system registry files.

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html

 

Are you sure your computer meets or exceeds the system requirements to run the latest Creative Cloud desktop app and all the other apps you intend to use?

https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Does your computer user profile have full administrative level permissions to install software?

 

How to install CC Desktop App

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

Nancy O'Shea, ACP
Alt-Web.com

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New Here ,
Jun 06, 2020

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The issue is resolved. When i restarted again, Acrobat was installed and functioning properly.

Yes, my computer meets the required standards. This was not a first time install.

Yes, I'm the administrator of my computer.

The CC Desktop App has been on my computer for a long time.

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Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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